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RingCentral — Unified communications and contact center solutions

Awarded
120122-RNGState & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This cooperative purchasing agreement between Sourcewell and RingCentral Inc. provides unified communications and contact center solutions for participating government and education entities. The contract, established under solicitation number 120122 and NAICS code 517810, is effective through March 17, 2027. It encompasses a wide range of services including Voice over IP, video and audio conferencing, mobility, mass notification, and omnichannel contact center features, as well as associated hardware, software, implementation, and professional support services. The agreement includes a detailed pricing schedule that offers ceiling discounts ranging from 5% to 50% across various service bundles, including UCaaS, CCaaS, and RingCX. The selection of RingCentral followed a competitive RFP process involving 36 vendors, with evaluations based on pricing, financial viability, technical conformance, and the ability to deliver services. The contract outlines standardized terms for warranties, shipping, and procedures for updating products and pricing to ensure consistent delivery to all eligible public sector participants.

General Info

Sourcewell and RingCentral provide unified communications solutions for government and education through 2027.

Agency

Sourcewell

Contract Value

$0

NAICS

517810 - All Other Telecommunications

Place of Performance

MN, USA

Set-Aside

NONE

Awardee

RingCentral

Award Issued Date

Documents

8

Contract 120122-RNG-Price Information

XLSX, High priority: read this firstspecifications
High

RFP #120122 Unified Communication and Contact Center Solutions

PDF, High priority: read this firstrfp
High

RFP #120122 Unified Communication and Contact Center Solutions Comment & Review

PDF, High priority: read this firstcomment-and-review
High

RFP #120122 Proposal Opening Record

PDF, Low priorityother
Low

Sourcewell Contract RFP #120122 - RingCentral Inc.

PDF, Low prioritycontract-document
Low

Sourcewell Resolution 2022-25 to Approve Solicitation/Re-Solicitation

PDF, Low priorityresolution
Low

Sourcewell Unified Communication and Contact Center Solutions - Proof of Publication

PDF, Low priorityspecial-notice
Low

Unified Communication and Contact Center Solutions RFP #120122 - Proposal Evaluation

PDF, Low priorityother
Low

AI Contract Breakdown

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Timeline

PhaseAwarded
Posted

Solicitation

Awarded

Contract was awarded

Response Deadline

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Organization & Contact Information

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AgencySourcewell
Contacts3 people available
OfficeMN, USA
Organization / AgencySourcewell
Office AddressMN, USA
Contacts
Jeannie Horton-IsrealPublic Sector Contracts Administrator
contact@example.gov
Shawna HastingsSupplier Development Executive
contact@example.gov
+1 (555) 000-0000
Lindsey MeechSupplier Development Specialist
contact@example.gov
+1 (555) 000-0000

Full Description

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Unified communications and contact center solutions

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Posted before this notice, open and closed

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