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SaaS Managed Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This SaaS Managed Support Services subcontract is established with the Minnesota State Colleges and Universities System to provide ongoing technical support and maintenance for NRA tax solutions. The scope of work focuses on ensuring system availability and managing critical software updates to maintain compliance with evolving IRS tax laws and treaty requirements. Additionally, the provider is responsible for delivering help-desk support to resolve technical tickets for participating colleges and universities. The agreement is governed by the Minnesota State Terms and Conditions and falls under NAICS code 518210. Key deliverables include the implementation of updated tax logic and the consistent resolution of technical support issues to ensure seamless system performance for prime contractors on Minnesota State projects.

General Info

SaaS support for Minnesota State Colleges providing NRA tax solution maintenance and help-desk services.

Documents

This scope was carved out of SRC-MNSCU-2026-000591-RFP.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Systemwide Nonresident Alien (NRA) Tax Compliance Software & Services

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Organization & Contact Information

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AgencyMinnesota State Colleges and Universities System
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support and maintenance for NRA tax solutions for prime contractors on Minnesota State projects. Manages software updates to reflect IRS tax law changes and treaty updates, and provides help-desk support for system colleges and universities. Adheres to Minnesota State Terms & Conditions. Delivers ongoing system availability, updated tax logic, and resolved technical support tickets.

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