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SaaS Platform Support Services

Active

State & Local

Response Deadline09/11/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The SaaS Platform Support Services subcontract for the Dallas Area Rapid Transit in Texas involves providing ongoing technical support and maintenance for a platform used by prime contractors on projects for The Authority. The scope of work includes delivering technical assistance, troubleshooting, platform updates, and general maintenance through support ticketing systems and administrative backends. The contractor is required to adhere to the Warranty of Services under section 6-303.10 to ensure platform stability and the timely resolution of support tickets. This opportunity was posted on July 22, 2026, with a response deadline of September 11, 2026. Classified under NAICS code 541519, the contract focuses on delivering measurable outcomes such as maintenance reports and a stable operating environment. Interested parties can find further details via the BonfireHub portal.

General Info

SaaS technical support and maintenance subcontract for Dallas Area Rapid Transit platform services.

Agency

Texas → Dallas Area Rapid TransitView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of P-2092544.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RMIS (Risk Management Information System) Solution

AI Contract Breakdown

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Timeline

PostedJul 22

subcontract

Response DeadlineSep 11

Submission deadline

Response Deadline

09/11/2026, 07:00:00 PM UTCin 1 day

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Organization & Contact Information

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AgencyTexas → Dallas Area Rapid Transit

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → Dallas Area Rapid Transit

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing technical support and maintenance for the SaaS platform for prime contractors on projects for The Authority. Provides technical assistance, troubleshooting, platform updates, and general maintenance using administrative backends and support ticketing systems. Adheres to Warranty of Services (6-303.10). Delivers platform stability, resolved support tickets, and maintenance reports.

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