This Government Contract opportunity from Federal Deposit Insurance Corporation was posted on January 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Salesforce CRM Software Licensing and Subscription Management

Closed

Federal

Submission Closed01/29/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Solicitation # 8559

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CCaaS Technology ProviderThis subcontract opportunity with the Oklahoma Insurance Department seeks a CCaaS Technology Provider to supply and maintain a cloud-based contact center platform for State-Based Exchange projects. The selected provider will deliver a scalable environment featuring Automatic Call Distribution, Interactive Voice Response, telephony services, queue management, callbacks, and various digital channels to support prime contractors. To ensure security and regulatory adherence, the provider must maintain HIPAA compliance and hold either FedRAMP or StateRAMP certifications. Interested parties should note that the response deadline is November 19, 2026, and the project falls under NAICS code 518210.

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Solicitation # 2026-041

The New Hampshire Department of Transportation Bureau of Turnpikes is soliciting proposals under solicitation DoIT 2026-041 for a new E-ZPass Back Office System (BOS). This firm-fixed-price contract seeks a vendor to design, implement, transition, and operate a modern BOS, Call Center, and Walk-In-Centers using a Software as a Service (SaaS) and Infrastructure as a Service (IaaS) model. The scope includes managing electronic tolling revenue collection, invoice and violation processing, and the integration of AI and a redesigned website. The project timeline mandates that design, development, and implementation be completed by June 30, 2030, with a Go-Live date of July 1, 2030. The initial operation and maintenance period runs through June 30, 2035, with the state holding an option for three additional three-year extensions. The selected vendor must adhere to rigorous technical and security standards, including multiple NIST frameworks for cybersecurity, Zero Trust Architecture, and PII privacy protection. System acceptance is phased, requiring successful completion of User Acceptance Testing (UAT) and Operational Acceptance Testing (OAT), with all high-severity issues resolved prior to final acceptance. Proposals are due by January 15, 2027, and will be evaluated on a 200-point scale, with significant weight placed on product demonstrations. The contract is governed by the P-37 State of New Hampshire General Provisions and is subject to the exclusive jurisdiction of the Merrimack County Superior Court.

Department Of Transportation

POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

This subcontract with the Federal Deposit Insurance Corporation focuses on the annual licensing and subscription management for Congress KnowWho for Salesforce CRM Ultimate edition. The scope of work includes critical administrative functions such as user access provisioning, license tracking, renewal coordination, and the delivery of compliance reporting to ensure seamless software operations. The contract is categorized under NAICS code 518210 and is designated for performance in Arlington, Virginia. Key administrative dates indicate a posting and response deadline of January 29, 2026.

General Info

Agency

Federal Deposit Insurance Corporation → _

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Arlington, VA, 22226, USA

Set-Aside

NONE

Documents

This scope was carved out of CORHQ-25-Q-0441.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Congress KnowWho for Salesforce Subscription Maintenance

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedJan 29

subcontract

Response DeadlineJan 29

Deadline has passed

Submission Closed

01/29/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyFederal Deposit Insurance Corporation → _

ContactsNo contacts available

OfficeN/A

Organization / AgencyFederal Deposit Insurance Corporation → _

Office AddressN/A

ContactsNo contact information available

Full Description

Provide annual licensing and subscription management for Congress KnowWho for Salesforce CRM Ultimate edition, including user access provisioning, license tracking, renewal coordination, and compliance reporting.