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Satellite Telecommunications Technical Support and Account Administration

Active

International

Response Deadline11/04/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Satellite Telecommunications Technical Support and Account Administration involves providing specialized technical troubleshooting and administrative billing management for WorkSafeBC satellite phone projects. The selected provider will be responsible for resolving issues related to airtime connectivity, voice quality, and messaging failures, while also managing line activations, deactivations, and billing disputes. Key deliverables include the resolution of technical tickets and the provision of accurate monthly billing statements. The role requires deep technical expertise in Iridium network architecture and strict adherence to FOIPPA and GDPR data privacy regulations. Interested parties must submit their responses by November 4, 2026, for this project managed under the Province of British Columbia.

General Info

Agency

Province of British Columbia → WorkSafeBC

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of 055-2026.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Iridium Satellite Phone Airtime

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 7

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 10:00:00 PM UTCin 27 days

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Organization & Contact Information

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AgencyProvince of British Columbia → WorkSafeBC

ContactsNo contacts available

OfficeN/A

Organization / AgencyProvince of British Columbia → WorkSafeBC

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical troubleshooting and administrative billing management for prime contractors on WorkSafeBC satellite phone projects. Troubleshoots airtime connectivity, voice quality, and messaging failures; manages line activation/deactivation and billing disputes. Requires knowledge of Iridium network architecture and compliance with FOIPPA and GDPR. Delivers resolved technical tickets and accurate monthly billing statements.

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