This Solicitation opportunity from New York was posted on August 5, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Scope change interactive voice response lock/unlock

Closed

2125245State & Local

Submission Closed08/12/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The New York State Office of Temporary Disability Assistance has awarded a contract to Fidelity Information Services for interactive voice response card lock/unlock services, with a scope change, under contract number C022599. This award was granted as a sole-source exemption by the New York State Comptroller’s Office due to Fidelity being a single-source award recipient, eliminating the need for competitive advertising. The contract is set to run from September 13, 2023, through September 12, 2030, and covers all counties within New York State, with an estimated value between 5 million and 15 million dollars. The solicitation for this contract was posted on August 5, 2025, with a response deadline of August 12, 2025. The contract pertains to the NAICS code 812990 and is managed by the NYS Office of Temporary & Disability Assistance. The primary contact for inquiries is Ann Fisher, a Contract Management Specialist 2, reachable via email at [email hidden] or by phone at [phone hidden]. Further details about the contract can be accessed through the New York State Contract Reporter website.

General Info

Agency

New York → NYS Office of Temporary & Disability Assistance

NAICS

812990 - All Other Personal Services

Place of Performance

NY, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedAug 5

Solicitation

Response DeadlineAug 12

Deadline has passed

Submission Closed

08/12/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyNew York → NYS Office of Temporary & Disability Assistance

Contacts1 person available

OfficeN/A

Organization / AgencyNew York → NYS Office of Temporary & Disability Assistance

Office AddressN/A

Contacts

Ann FisherContract Management Specialist 2

contact@example.gov

+1 (555) 000-0000

Full Description

The New York State Comptroller’s Office granted the Office of Temporary Disability Assistance an exemption from competitive advertising to contract C022599 with Fidelity Information Services to provide for a Scope change interactive voice response card lock/unlock services. Reason for advertising exemption: Single Source Award recipient: Fidelity Information Services Any questions or comments regarding this notice of sole-source, single-source, or procurement otherwise exempt from advertising in the NYS Contract Reporter should be directed to the contact person listed for the contracting agency or public authority. Ad end date:08/12/2025 Contract term: 9/13/2023-9/12/2030 County(ies): All NYS counties Location: New York State