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This Government Contract opportunity from Cherokee Nation was posted on June 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Secret Shopper Software Licensing and Platform Hosting

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210
New
International
Brighton Centre Ticketing system 2027
Solicitation # 2026/S 000-086623
Brighton and Hove City Council is seeking a concessionaire to provide a fully managed hosted ticketing solution for the Brighton Centre, one of the largest entertainment and conference venues in the South East. The scope of work includes the implementation and ongoing support of a hosted ticketing platform, onsite box office systems, access control and ticket scanning technology, and all associated hardware and software. Additionally, the provider will be responsible for CRM and marketing services, customer service support, and financial settlement and reporting. The system must be capable of supporting approximately 225,000 ticket sales annually across a diverse range of live entertainment and corporate events to maximize commercial income and operational efficiency. The contract is estimated to have a total value of 73.5 million pounds excluding VAT, with an initial term running from August 1, 2027, to July 30, 2032, and potential extensions through July 30, 2034. To be eligible, tenderers must be full members of the Society of Ticket Agents and Retailers (STAR) or an equivalent organization and adhere to their Code of Practice. The award will be based on the most economically advantageous tender, with a heavy weighting toward quality at 90 percent and price at 10 percent. The submission deadline for this solicitation is October 12, 2026.
Brighton and Hove City Council

POSTED

about 23 hours ago

DEADLINE

in 30 days

AI Contract Overview

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The contract involves providing a secure, cloud-based platform designed for secret shopper operations, featuring software licensing and platform hosting. Key functionalities include role-based access control to ensure appropriate user permissions and offline mobile capabilities to enable data collection without constant internet connectivity. The platform must also integrate seamlessly with reporting tools such as Power BI, facilitating in-depth data analysis and reporting. This subcontract opportunity is issued by Cherokee Nation Entertainment, a division within the Cherokee Nation, and falls under the NAICS code 518210, which pertains to data processing, hosting, and related services. The solicitation was posted on June 10, 2026, with a response deadline of June 24, 2026. While specific geographic locations for the place of performance or agency office address are not provided, interested parties can find further details through the Cherokee Nation procurement website.

General Info

Secure cloud platform for secret shopper operations with role-based access, offline use, and Power BI integration.

Agency

Cherokee Nation EntertainmentView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

USA

Set-Aside

NONE

Documents

This scope was carved out of 164676.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CNE RFP Secret Shopper

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCherokee Nation Entertainment
ContactsNo contacts available
OfficeN/A
Organization / Agency
Cherokee Nation Entertainment
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide a secure, cloud-based secret shopper platform with licensing, role-based access, offline mobile capabilities, and integration with reporting tools like Power BI.

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