This Government Contract opportunity from Department Of Defense was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Self-Assist Technical Support & Knowledge Base Provision
Contract Overview
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AI Contract Overview
The contract mandates the development and ongoing maintenance of a secure self-service portal designed to empower users with independent troubleshooting and maintenance capabilities for Rockwell Automation systems. The portal must deliver a comprehensive suite of technical resources including up-to-date knowledge bases, step-by-step troubleshooting guides, instructional video tutorials, and curated software libraries, all engineered for ease of access and intuitive navigation. Security, reliability, and scalability are fundamental requirements, ensuring that sensitive operational data remains protected while supporting seamless user experiences across diverse environments. The work is structured as a subcontract under the Department of Defense’s W072 Endist Pittsburgh office, with performance centered in Pittsburgh. The solicitation was posted on June 24, 2026, and responses are due by July 10, 2026, at 3:00 PM. It falls under the NAICS code 518210, indicating it relates to data processing, hosting, and related services. There is no set-aside designation, and the contract does not specify point of contact details, requiring proposers to reference the official SAM.gov listing for additional context or submission instructions.
General Info
NAICS
Place of Performance
Pittsburgh, PA, USASet-Aside
Documents
This scope was carved out of W911WN26QA048SSN.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Rockwell Automation TechConnect Services
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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