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Self-Assist Technical Support & Knowledge Base Provision

Active

Federal

Response Deadline07/10/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract mandates the development and ongoing maintenance of a secure self-service portal designed to empower users with independent troubleshooting and maintenance capabilities for Rockwell Automation systems. The portal must deliver a comprehensive suite of technical resources including up-to-date knowledge bases, step-by-step troubleshooting guides, instructional video tutorials, and curated software libraries, all engineered for ease of access and intuitive navigation. Security, reliability, and scalability are fundamental requirements, ensuring that sensitive operational data remains protected while supporting seamless user experiences across diverse environments. The work is structured as a subcontract under the Department of Defense’s W072 Endist Pittsburgh office, with performance centered in Pittsburgh. The solicitation was posted on June 24, 2026, and responses are due by July 10, 2026, at 3:00 PM. It falls under the NAICS code 518210, indicating it relates to data processing, hosting, and related services. There is no set-aside designation, and the contract does not specify point of contact details, requiring proposers to reference the official SAM.gov listing for additional context or submission instructions.

General Info

Develop secure self-service portal for Rockwell systems with technical resources, hosted in Pittsburgh under DoD subcontract.

Agency

Department Of Defense → W072 Endist PittsburghView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Pittsburgh, PA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJun 24

subcontract

Response DeadlineJul 10

Submission deadline

Response Deadline

07/10/2026, 03:00:00 PM UTCin 6 days

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Organization & Contact Information

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AgencyDepartment Of Defense → W072 Endist Pittsburgh

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W072 Endist Pittsburgh

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Develop and maintain a secure self-service portal with technical resources such as knowledge bases, troubleshooting guides, video tutorials, and software libraries to support independent maintenance of Rockwell Automation systems.

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