SFY27 RFR Workforce Enhancement, Collaboration, Safety and Resiliency Services.

The Executive Office of Elder Affairs (AGE) is seeking a single qualified bidder to implement an integrated workforce enhancement initiative, initially focusing on the Massachusetts APS Network. This statewide project is governed by Massachusetts General Laws and 801 CMR 21.00, with a primary focus on workforce resiliency, safety, and collaboration. The anticipated initial contract term is two years and six months, with the possibility of three additional one-year renewals, extending the maximum potential duration to five years and six months. Funding is subject to state appropriation and the receipt of state funds. Award selection is based on Best Value, evaluating programmatic response elements—specifically research, evaluation, continuous improvement, staffing, and project management—alongside cost and supplier diversity commitments. Bidders must provide a minimum Supplier Diversity Program commitment of 1%, with higher commitments earning additional evaluation points. The contractor must adhere to strict data privacy and security regulations, including HIPAA and various Massachusetts General Laws regarding confidential information. Submissions must be made electronically via COMMBUYS and include comprehensive business, programmatic, and cost components, accompanied by required certifications and a signed cover letter.