Software Support Agreements (SSA) License Management

The contract encompasses the annual renewal and ongoing management of Software Support Agreements for the C-Cure, Genetec, and Tyco security platform systems to maintain continuous technical support and timely software updates. This effort ensures the operational integrity and functionality of critical security infrastructure used by the Department of Veterans Affairs, with all services required to be performed in compliance with the terms of the agreements and aligned with the operational needs of the Veterans Benefits Administration. The work is classified as a subcontract under a Service-Disabled Veteran-Owned Small Business Set Aside, reflecting a commitment to contracting with eligible veteran-owned enterprises. The North American Industry Classification System code 541512 identifies the work as computer systems design and related services, indicating a focus on technical support and software lifecycle management. Performance is designated to occur in Washington, DC, with a zip code of 20006, and responses to the solicitation must be submitted by July 31, 2026. The posting date of the opportunity is July 23, 2026, signaling a tight turnaround for qualified vendors to prepare and submit proposals. While no specific point of contact or agency office address is provided, the involvement of the Department of Veterans Affairs under the Veterans Benefits Administration confirms the federal nature of the contract and the high standards expected for service delivery. The set-aside designation restricts eligibility to service-disabled veteran-owned small businesses, reinforcing the federal government's initiative to support this specific veteran-owned business community.