Software Support and Technical Hotline Services
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The contract entails providing comprehensive software support services for Bio-Rad equipment, including regular software updates, remote troubleshooting, and a dedicated technical hotline to ensure uninterrupted operation of critical instruments. All software modifications must undergo formal government approval prior to implementation, reflecting stringent compliance requirements tied to federal operations. Support activities are to be delivered in alignment with the needs of the National Institutes of Health, specifically under the Department of Health and Human Services, with performance centered in Bethesda, Maryland. The subcontract is classified under NAICS code 541512, indicating it pertains to custom computer programming services, and responds to a solicitation that closed on July 31, 2026, with a posting date of July 24, 2026.
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Bethesda, MD, 20892, USASet-Aside
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