Specops Services Suite

The Texas Department of Family and Protective Services, through the Health and Human Services Commission’s Procurement and Contracting Services, is soliciting bids for the Specops Services Suite under IFB HHS0017160, with a response deadline of May 13, 2026. This solicitation seeks a remote, firm-fixed-price contract to deliver and support cybersecurity and identity management services using the Specops Service Desk, Specops Password Policy, and Specops Reset tools, with performance occurring entirely off-site. The contract initially spans one year, with two optional one-year renewals and a potential one-year extension at DFPS’s discretion, and requires full compliance with the DFPS Vendor Uniform Terms and Conditions and the Texas Public Information Act, including proper marking of confidential information in proposals. Respondents must submit all documentation electronically through the designated Online Bid Room or via email and mail, with submissions in Microsoft Office formats and signed components in PDF; faxed responses are invalid. No federal FAR clauses apply; instead, binding terms are codified in Texas-specific exhibits, including mandatory forms such as Exhibit A for affirmation and acceptance, Exhibit E for business references, and Exhibit C for firm fixed pricing, which is essential but not provided in the solicitation package. Evaluation will be based on cost, experience, and capabilities without assigned weights or numerical ratings, selecting the proposal most advantageous to DFPS on a best-value trade-off basis—not lowest price technically acceptable. A HUB subcontracting plan is not required at submission, and neither UEI/CAGE codes nor socioeconomic or size status certifications are mandatory; state vendor ID and federal EIN are the required identifiers. Proposals must include three verifiable business references, and any failure to meet submission requirements, including incomplete exhibits or improper formatting, may lead to disqualification. The contract will be administered by DFPS with payment governed by the Texas Prompt Payment Act, and no COR, COTR, or PCO roles are formally designated, though Delia Arellano of HHSC serves as the primary point of contact.