Stratasys 3D Printer Maintenance

This contract solicitation, FA812525Q0043, issued by the Department of the Air Force at Tinker Air Force Base, OK, seeks firm fixed-price proposals for annual “Emerald Care” system maintenance services covering six Stratasys Fortus 3D printers, specifically a mix of Fortus F900 and 450mc models. The maintenance scope includes OEM-compliant preventive upkeep, labor, parts replacement, software updates, and customer support as defined in the Performance Work Statement (PWS). The service is to be conducted primarily on-site at Tinker AFB, with required response times and ongoing support managed by certified Stratasys technicians. The contract includes a base period of one year with options to extend annually up to four additional years. The solicitation emphasizes that all-inclusive pricing must be submitted, covering shipping, taxes, and fees, with FOB destination delivery terms. Offerors must comply with comprehensive safety and regulatory requirements, including submission of a site-specific Safety Plan within 10 days of award, adherence to OSHA standards, and prompt mishap reporting. Contractor personnel must complete required security, environmental, and operational training and meet all credentialing and access prerequisites. The procurement is governed by applicable FAR clauses, including commercial item acquisition provisions and various administrative, labor, and compliance regulations such as wage determinations under the Service Contract Act. The evaluation process follows a Lowest Price Technically Acceptable (LPTA) methodology, where proposals must meet the technical threshold based on the submitted technical proposal, followed by price competition. Award will be granted to the offeror whose quote is technically acceptable and offers the lowest evaluated price. The solicitation also stipulates procedural requirements for submission, certifications, System for Award Management registration, and identifies key contacts for contract administration and inquiries.