This Government Contract opportunity from West Virginia was posted on August 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Subscription-Based IT Service Operations and Support

Closed

State & Local

Submission Closed08/19/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Solicitation # 8559

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CCaaS Technology ProviderThis subcontract opportunity with the Oklahoma Insurance Department seeks a CCaaS Technology Provider to supply and maintain a cloud-based contact center platform for State-Based Exchange projects. The selected provider will deliver a scalable environment featuring Automatic Call Distribution, Interactive Voice Response, telephony services, queue management, callbacks, and various digital channels to support prime contractors. To ensure security and regulatory adherence, the provider must maintain HIPAA compliance and hold either FedRAMP or StateRAMP certifications. Interested parties should note that the response deadline is November 19, 2026, and the project falls under NAICS code 518210.

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DEADLINE

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Solicitation # 2026-041

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Department Of Transportation

POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

The West Virginia agency is seeking a subcontractor for Subscription-Based IT Service Operations and Support under NAICS code 518210. The primary objective of this contract is the delivery and maintenance of the NLETS subscription service, which encompasses critical functions such as system access management, uptime monitoring, and comprehensive user support. Additionally, the selected provider will be responsible for ensuring seamless integration with various law enforcement platforms. Interested parties must submit their responses by the deadline of August 19, 2026. This opportunity was officially posted on August 5, 2026, and further details regarding the submission process can be accessed through the West Virginia Oasis portal.

General Info

West Virginia seeks a subcontractor for NLETS IT service operations by August 19, 2026.

Agency

West Virginia

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

WV, USA

Set-Aside

NONE

Documents

This scope was carved out of ASSD-0612-SP15270000005-1.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ASSD-0612-SP15270000005-1 | NLETS YEARLY SUBSCRIPTION

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 5

subcontract

Response DeadlineAug 19

Deadline has passed

Submission Closed

08/19/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyWest Virginia

ContactsNo contacts available

OfficeN/A

Organization / AgencyWest Virginia

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver and maintain the NLETS subscription service including system access, uptime monitoring, user support, and integration with law enforcement platforms.