System Maintenance and Preventive Services

The contract encompasses scheduled maintenance, software patching, hardware inspections, and continuous performance monitoring to ensure the long-term reliability and operational integrity of the Telesitter system. These services are designed to prevent system failures, optimize functionality, and extend the lifecycle of critical components through proactive and systematic upkeep. All work must be performed in accordance with established protocols to maintain compliance with operational standards and ensure uninterrupted service delivery. This is a subcontract under a Total Small Business Set-Aside designation, as defined by the SBA and FAR 19.5, meaning only small businesses are eligible to bid. The North American Industry Classification System code is 811212, indicating it falls within computer and office machine repair and maintenance. The performance location is in Asheville, North Carolina, with a posted date of June 25, 2026, and a response deadline of July 2, 2026, at 7:00 PM. The contracting office is the 246-NETWORK Contracting Office 6 under the Department of Veterans Affairs, and the opportunity is accessible through the SAM.gov platform.