Technical Assistance & Capacity Building for Citizenship Programs

The contract seeks to deliver comprehensive technical assistance and capacity building to contractors offering citizenship and naturalization services across the state, with a focus on enhancing program effectiveness through training, compliance guidance, and operational support. The work will be performed primarily in Boston, with the expectation that the selected vendor will provide statewide coverage and support to ensure consistent quality and adherence to regulatory requirements in the delivery of citizenship services. The scope emphasizes building the capabilities of contractors to better serve individuals navigating the naturalization process, incorporating best practices and sustained monitoring to improve outcomes. The contract is classified as a subcontract under NAICS code 611430, which pertains to other schools and instruction, and it is issued by the Massachusetts Purchasing Department based at 1 Ashburton. The solicitation was posted on July 21, 2026, with proposals due by August 11, 2026. While no set-aside type is specified, interested parties must respond through the designated online portal, and performance obligations will center on providing ongoing, responsive, and scalable assistance to a network of service providers. The emphasis is on practical, actionable support that strengthens service delivery infrastructure and ensures alignment with state and federal naturalization guidelines.