This Government Contract opportunity from Department Of Health And Human Services was posted on July 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & Help Desk for Application Users

Closed

Federal

Submission Closed08/07/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks a subcontractor to provide Tier 1–2 technical support for healthcare providers utilizing the STI Guidelines mobile applications, addressing common issues such as login failures, application crashes, and syncing errors. Support must be responsive, user-focused, and tailored to the needs of medical professionals relying on these tools for clinical guidance, with an emphasis on minimizing downtime and ensuring seamless access to critical resources. The work is expected to be performed remotely, with the primary place of performance located in Atlanta, Georgia, under the oversight of the CDC Office of Acquisition Services within the Department of Health and Human Services. The solicitation was posted on July 24, 2026, with a response deadline of August 7, 2026, at 6:00 p.m. Eastern Time. It is categorized under NAICS code 541519, which pertains to other computer-related services, and is structured as a subcontract opportunity without specific set-aside designations. The contracting entity is seeking qualified vendors capable of delivering timely, high-quality technical assistance to end users in the healthcare sector, ensuring the reliability and functionality of the mobile applications essential for STI management and prevention efforts. There is no point of contact listed, and details regarding the office address are incomplete, but all submissions must align with federal procurement guidelines applicable to HHS contracts.

General Info

Subcontractor needed for remote Tier 1–2 tech support on STI Guidelines apps for healthcare providers, based in Atlanta, under CDC oversight.

Agency

Department Of Health And Human Services → CDC Office Of Acquisition ServicesView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Atlanta, GA, 30333, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-Q-97035.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Maintenance of CDC Sexually Transmitted Infections (STI) Treatment Guidelines Mobile Applications and Administrative Backend Panel

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJul 24

subcontract

Response DeadlineAug 7

Deadline has passed

Submission Closed

08/07/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → CDC Office Of Acquisition Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → CDC Office Of Acquisition Services

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Tier 1–2 technical support for healthcare providers using the STI Guidelines mobile apps, including troubleshooting login issues, crashes, and syncing errors.