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Technical Support & Help Desk for Research Users

Active

Federal

Response Deadline07/31/2026, 11:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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Technical support and help desk services are sought for researchers and coordinators utilizing the eTMF platform, focusing on Tier 1–2 assistance including issue resolution, account management, and user guidance. The contract is structured as a subcontract under the NAICS code 541519 and is issued by the Program Support Center Acq Management Service within the Department of Health and Human Services, with performance based in Bethesda, Maryland, zip code 20892. The solicitation was posted on July 28, 2026, and responses are due by July 31, 2026, at 11:00 AM, with no set-aside designation specified and no point of contact provided in the public notice.

General Info

Technical support for eTMF platform users under HHS subcontract in Bethesda, Maryland, with bids due July 31, 2026.

Agency

Department Of Health And Human Services → Program Support Center Acq Management SvcView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 28

subcontract

Response DeadlineJul 31

Submission deadline

Response Deadline

07/31/2026, 11:00:00 AM UTCin 1 day

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Program Support Center Acq Management Svc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Program Support Center Acq Management Svc

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Office AddressN/A

ContactsNo contact information available

Full Description

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Tier 1–2 technical support for researchers and coordinators using the eTMF platform, including troubleshooting, account management, and user assistance.

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