User Training & Onboarding Services

The contract seeks a subcontractor to develop and deliver role-based training materials and live or virtual onboarding sessions for new users at multiple research sites, ensuring consistent and effective adoption of systems and workflows. The training components must be tailored to different user roles, with content designed to support diverse technical proficiencies and operational needs across decentralized locations. Delivery will include both self-paced learning resources and interactive sessions conducted remotely or on-site to accommodate varying schedules and geographic dispersion. The solicitation is classified under NAICS code 611430 for other schools and instruction and is managed by the Program Support Center Acquisition Management Service within the Department of Health and Human Services, with performance centered in Bethesda, Maryland. The opportunity is open for bids with a tight turnaround, requiring proposals to be submitted by July 31, 2026, at 11:00 a.m. EST, following a posting date of July 28, 2026. While no set-aside type is specified, the nature of the work implies a need for vendors experienced in federal training environments, curriculum design for technical audiences, and coordination across multi-site research operations.