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Technical Support and Help Desk (Non-Tier 1)

Active

Federal

Response Deadline08/07/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract seeks a subcontractor to provide ongoing technical support for users, focusing on troubleshooting access issues, resolving report-related problems, and assisting with platform navigation. The work is designated as Non-Tier 1 support, indicating a level of complexity beyond basic help desk functions, requiring deeper technical expertise and familiarity with specialized systems. The solicitation is issued by the Department of Commerce NIST under NAICS code 541512 for computer systems design services, with performance based in Gaithersburg, Maryland, at a zip code of 20899. The opportunity is open for bidding with a response deadline of August 7, 2026, at 3:00 PM Eastern Time, and was posted on July 24, 2026. The contract type is explicitly a subcontract, meaning the winning vendor will be engaging with a prime contractor rather than directly with the government agency. No set-aside classification or specific point of contact information is provided, and the solicitation number is not assigned at this time.

General Info

Subcontractor needed for advanced technical support in Gaithersburg, MD, deadline August 7, 2026.

Agency

Department Of Commerce NistView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Gaithersburg, MD, 20899, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 24

subcontract

Response DeadlineAug 7

Submission deadline

Response Deadline

08/07/2026, 03:00:00 PM UTCin 13 days

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Organization & Contact Information

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AgencyDepartment Of Commerce Nist

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Commerce Nist

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing technical support for users, including troubleshooting access, report issues, and platform navigation.

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