This Government Contract opportunity from Florida was posted on June 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support and Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract involves providing ongoing technical support services for both administrators and end users, emphasizing a 24/7 help desk operation to ensure continuous assistance. Key components include adherence to Service Level Agreements (SLAs) to maintain high-quality support, as well as the development of training materials to facilitate user education and system proficiency. The contract is classified under NAICS code 541519, which pertains to other computer-related services, and is issued by the Department of Management Services for the state of Florida. This subcontract is open for responses until June 30, 2026, following its posting on June 9, 2026. While specific location details for performance and office address are not provided, the contract clearly targets comprehensive, round-the-clock technical support and training to enhance operational efficiency and user experience. The focus is on ensuring reliable, accessible support infrastructure in alignment with state standards.
General Info
Place of Performance
FL, USASet-Aside
Documents
This scope was carved out of eSignatureRFI_26-43231500-RFI.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Electronic Signature (eSignature) Solutions RFI
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Florida → Department of Management Services
Same awarding agency
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