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This Government Contract opportunity from Mississippi was posted on June 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
Federal
7A20--New Action (VetsFirst): WALSH SOFTWARE LICENSE (VA-26-00047463)The Department of Veterans Affairs intends to award a sole source contract to Cynergy Professional Systems, LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB), under the statutory authority allowing other than full and open competition as specified in 41 U.S.C. 3304(a)(5) and the Veterans First Contracting Program (38 U.S.C. 8127(c)). This sole source acquisition is for a software license under solicitation number 36C10B26R0037 and is managed by the Technology Acquisition Center in Eatontown, New Jersey. The contract emphasizes direct contracting with a SDVOSB, and no responses from other entities will be considered, ensuring that the award supports veteran-owned businesses. The action is described as a combined contract with NAICS code 541519, relating to other computer-related services. It carries the title “7A20--New Action (VetsFirst): WALSH SOFTWARE LICENSE (VA-26-00047463)” and has a response deadline of June 17, 2026. The designated point of contact is Ana Subashi, a Contract Specialist at the Department of Veterans Affairs, who can be reached via email or phone for any inquiries. This contract aligns with the Veterans First Contracting Program’s goal to enhance participation of SDVOSBs in federal procurement while also fulfilling specialized software needs for the VA.
Technology Acquisition Center Nj (36C10B)

POSTED

about 24 hours ago

DEADLINE

in about 18 hours

AI Contract Overview

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This contract involves providing Tier 1 and Tier 2 technical support services for platform users, covering help desk operations, troubleshooting, ticket management, and escalation procedures to ensure efficient resolution of technical issues. The services are intended to support user needs by addressing initial inquiries and more complex technical problems through a structured support framework. The contract is classified under NAICS code 541519 and is managed by the Statewide agency of Mississippi. It is a subcontract opportunity posted on June 2, 2026, with a response deadline of June 16, 2026. While specific location details for performance are not defined, the focus is on delivering comprehensive technical support to enhance user experience and maintain platform functionality.

General Info

Provide Tier 1 and Tier 2 technical support services, ticket management, and escalation for Mississippi platform users.

Agency

Mississippi → Statewide

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMississippi → Statewide
ContactsNo contacts available
OfficeN/A
Organization / Agency
Mississippi → Statewide
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of Tier 1 and Tier 2 technical support for platform users, including help desk operations, troubleshooting, ticket management, and escalation procedures.