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This Government Contract opportunity from Texas was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

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This contract involves providing ongoing technical support and help desk services for users of the MDILog system. The scope of work includes troubleshooting technical issues, assisting with onboarding new users, offering remote support, and managing support tickets to ensure prompt resolution and customer satisfaction. The contract is a subcontract issued by the Department of State Health Services in Texas and is classified under the NAICS code 541519, which pertains to other computer related services. The solicitation was posted on May 21, 2026, and proposals must be submitted by June 4, 2026. Although specific details such as the office address and place of performance are not provided, the contract aims to support the effective use of the MDILog system, likely within the Texas state health services infrastructure. The focus is on maintaining high-quality user support to enable seamless operation and issue resolution for users reliant on this system.

General Info

Provide ongoing technical support, troubleshooting, onboarding, and help desk services for MDILog users.

Agency

Texas → Department of State Health Services

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Department of State Health Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → Department of State Health Services
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing technical support to users of the MDILog system, including troubleshooting, user onboarding, remote assistance, and support ticket management.