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This Government Contract opportunity from National Aeronautics And Space Administration was posted on May 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & Help Desk Services for AVEVA Platform

Closed
Federal

Contract Overview

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This contract involves providing continuous technical support and help desk services for users of the AVEVA software platform, focusing on troubleshooting, training, and documentation tailored to user needs. The agreement includes adherence to service level agreements (SLAs) to ensure timely escalation and resolution of issues, maintaining operational efficiency for AVEVA software users. The scope of work is set as a subcontract under the National Aeronautics and Space Administration (NASA) Shared Services Center, with performance taking place in Cleveland. The contract was posted on May 14, 2026, with a response deadline of May 19, 2026. It falls under the NAICS code 541519, which pertains to computer-related services. While specific details about organization type and set-aside status are not provided, the contract emphasizes delivering high-quality, SLA-driven technical assistance to support the AVEVA platform's operational needs at the designated location.

General Info

Provide SLA-based technical support and training for AVEVA software users under NASA subcontract in Cleveland.

Agency

National Aeronautics And Space Administration → NASA Shared Services Center

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Cleveland, OH, 44135, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNational Aeronautics And Space Administration → NASA Shared Services Center
ContactsNo contacts available
OfficeN/A
Organization / Agency
National Aeronautics And Space Administration → NASA Shared Services Center
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver ongoing technical support for AVEVA software users, including troubleshooting, training, documentation, and SLA-driven escalation.