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Technical Support and Help Desk Services

Active

State & Local

Response Deadline08/05/2026, 04:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract entails ongoing technical support and help desk services for WorkStudy+ users, covering troubleshooting, issue resolution, and assistance for both mobile and desktop components. The scope is focused on ensuring seamless functionality and user satisfaction across all platform interfaces, with support expected to be responsive, consistent, and tailored to the needs of end users interacting with the system. This is a subcontract under the Department of Family and Protective Services in Texas, classified under NAICS code 541519 for other computer-related services. The solicitation was posted on July 22, 2026, with a deadline for responses set for August 5, 2026, at 4:30 PM. While no specific set-aside designation or point of contact is listed, interested parties must submit proposals through the Texas SmartBuy portal at the provided URL to be considered for award.

General Info

Technical support for WorkStudy+ on mobile and desktop via Texas SmartBuy, NAICS 541519, proposals due August 5, 2026.

Agency

Texas → Department of Family and Protective Services

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 22

subcontract

Response DeadlineAug 5

Submission deadline

Response Deadline

08/05/2026, 04:30:00 PM UTCin 13 days

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Organization & Contact Information

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AgencyTexas → Department of Family and Protective Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → Department of Family and Protective Services

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing technical support for WorkStudy+ users, including troubleshooting, issue resolution, and assistance for mobile and desktop components.

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