This Subcontract opportunity from North Carolina was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support and Help Desk Services
Contract Overview
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AI Contract Overview
The contract seeks a subcontractor to provide business-hours technical support services for a SaaS platform used by staff of the North Carolina office of the Department of Health and Human Services. The scope includes user onboarding, ongoing troubleshooting, and training to ensure efficient adoption and utilization of the platform by agency personnel. Support is expected to align with standard work hours and focus on resolving operational issues, guiding new users, and delivering educational resources to enhance system proficiency. The solicitation was posted on July 28, 2026, with responses due by August 17, 2026, under NAICS code 541512, which classifies the services as computer systems design and related activities. The opportunity is structured as a subcontract and does not specify a set-aside status or point of contact details, with performance expected to serve the state agency’s operational needs in North Carolina.
General Info
Place of Performance
NC, USASet-Aside
Documents
This scope was carved out of 30-26362-OOC.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
30-26362-OOC Everlaw software subscription and support
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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