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This Subcontract opportunity from North Carolina was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
SLED
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The University of Arkansas, Fayetteville (UAF) issued solicitation 09112026 for Cybersecurity Maturity Model Certification (CMMC) Program Services to secure a term contract for two years with two optional renewal years. The objective was to engage a qualified firm to provide cybersecurity advisory, architecture, engineering, and compliance services to mature the university's CMMC program. The scope focused on achieving compliance with CMMC Levels 1, 2, and 3 to protect Federal Contract Information (FCI) and Controlled Unclassified Information (CUI). Key deliverables included a compliance maturity roadmap, the design of a scalable security architecture, a continuous monitoring program, and assessment readiness support. The procurement process included several modifications, such as the addition of a 2 million dollar Professional Liability insurance requirement and extensions to the proposal deadline. Evaluation criteria were weighted toward the technical proposal (40 points), respondent qualifications (30 points), and cost (30 points). However, on October 19, 2026, the University of Arkansas, Fayetteville officially cancelled RFP 09112026 via Addendum 3. This cancellation was prompted by changes in federal guidance that necessitated a reassessment of the procurement scope, with the university intending to issue a new solicitation once requirements are clarified.
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POSTED

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NAICS: 541512
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RFI No. 2476331394 School Enrollment System
Solicitation # 2476331394
The Los Angeles Unified School District is issuing Request for Information (RFI) No. 2476331394 to identify qualified firms capable of implementing and supporting multi-lingual student enrollment systems. The District seeks partners with experience managing large-scale educational entities with a complexity and volume of students, schools, and users comparable to LAUSD. The requested system must feature accessibility-compliant interfaces, support government and accreditor reporting such as IPEDS, and integrate securely with MiSiS and other District enterprise systems. Additionally, the provider must be able to offer comprehensive technical support, training, and troubleshooting for both central and school-based staff. This RFI is issued solely for information and planning purposes and does not constitute a formal solicitation or a commitment to contract. Interested firms must submit their responses in Microsoft Word or Adobe Acrobat format to Ericka Y. King by December 16, 2026. Submissions should include a cover letter, descriptions of team expertise, at least two case studies, and details regarding professional services and support methodologies. All submissions become District property, and any proprietary information must be clearly marked and segregated. All communications are governed by the District's Contractor Code of Conduct, and the use of LAUSD's name in promotional materials is strictly prohibited without written consent.
Los Angeles Unified School District

POSTED

about 11 hours ago

DEADLINE

in about 1 month
NAICS: 541512
New
SLED
RFI 2476194513 SCHOOL ENROLLMENT SYSTEM
Solicitation # 2476194513
The Los Angeles Unified School District is issuing Request for Information RFI No. 2476194513 to identify qualified firms capable of implementing and supporting multi-lingual student enrollment systems. The District is seeking non-proprietary information, industry standards, and best practices from firms that have experience managing enrollment operations for large-scale educational entities with a size and complexity comparable to LAUSD. Key technical requirements include the provision of accessibility-compliant interfaces and the use of plain-language help. This RFI is intended solely for information and planning purposes and does not constitute a formal request for proposal or a commitment to contract for any services. Interested firms must submit their responses by December 16, 2026, via email to Ericka King. Submissions should be formatted in Microsoft Word or Adobe Acrobat and organized into specific sections, including a cover letter, team member qualifications, at least two case studies, a description of professional services, and a detailed approach to methodology and training. Additionally, firms must identify the largest educational entities they currently support, specifying the number of students, schools, and users served. All submissions become the property of the District, and any proprietary information must be clearly marked and segregated.
Los Angeles Unified School District

POSTED

about 12 hours ago

DEADLINE

in about 1 month

AI Contract Overview

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The contract seeks a subcontractor to provide business-hours technical support services for a SaaS platform used by staff of the North Carolina office of the Department of Health and Human Services. The scope includes user onboarding, ongoing troubleshooting, and training to ensure efficient adoption and utilization of the platform by agency personnel. Support is expected to align with standard work hours and focus on resolving operational issues, guiding new users, and delivering educational resources to enhance system proficiency. The solicitation was posted on July 28, 2026, with responses due by August 17, 2026, under NAICS code 541512, which classifies the services as computer systems design and related activities. The opportunity is structured as a subcontract and does not specify a set-aside status or point of contact details, with performance expected to serve the state agency’s operational needs in North Carolina.

General Info

Subcontractor to provide business-hours SaaS technical support, onboarding, troubleshooting, and training for North Carolina DHHS staff.

Documents

This scope was carved out of 30-26362-OOC.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

30-26362-OOC Everlaw software subscription and support

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → Department of Health and Human Services - Dhhs
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Business-hours technical support including user onboarding, troubleshooting, and training for state agency staff using the SaaS platform.

More opportunities from North Carolina → Department of Health and Human Services - Dhhs

Same awarding agency

NAICS: 561720
New
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30-270131-EIPD Janitorial Services - Pinehurst
Solicitation # 30-270131-EIPD
The North Carolina Department of Health and Human Services is soliciting bids for janitorial services at the DEIPD office located at 150 Blake Blvd., Pinehurst, NC 28374. The contract is an agency-specific agreement with an initial one-year term starting January 1, 2027, or upon execution, with the option for two additional one-year renewals. Services are to be performed on Wednesdays and Fridays after 5:00 PM ET, encompassing a task list with daily, weekly, monthly, semi-annual, and annual frequencies. The vendor is responsible for providing all bathroom supplies, including paper products and hand soap, and must maintain onsite Safety Data Sheets for all chemicals used. The use of bleach and strong cleaners like soda ash is prohibited unless recommended by a professional cleaning company. Award selection is based on the most advantageous bid and best value to the State. Vendors must provide an eVP number and adhere to strict insurance requirements for contracts valued between the small purchase threshold and one million dollars. Key operational requirements include annual criminal background checks for employees and compliance with North Carolina E-Verify mandates for employers with more than 25 employees. Invoicing must be submitted via single invoices to a designated email address, and payment is contingent upon inspection and acceptance by the contract manager. All bids must be submitted electronically through the electronic Vendor Portal by the December 9, 2026, deadline.
Janitorial Services

POSTED

2 days ago

DEADLINE

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View Details
NAICS: 561720
SLED
30-270140-EIPD Janitorial Services - Albemarle
Solicitation # 30-270140-EIPD
Solicitation 30-270140-EIPD is an invitation for bids to provide professional janitorial services for the Division of Employment and Independence for People with Disabilities (DEIPD) office located at 702 Henson Street, Albemarle, NC 28001. The contract is issued by the North Carolina Department of Health and Human Services and is structured as an agency-specific contract with an initial one-year term starting January 1, 2027, or upon execution, whichever is later. The State maintains the option to renew the agreement for up to two additional one-year terms. The scope of work includes general cleaning duties performed on weekly, bi-weekly, monthly, bi-annually, and annual schedules, such as dusting, polishing chrome, washing interior and exterior glass, shampooing carpets, and stripping and waxing non-carpeted floors. The vendor is responsible for furnishing all consumable supplies, including paper products, hand soap, and EPA-registered disinfectants effective against bloodborne pathogens. Compliance and safety are central to the contract, requiring the vendor to maintain Safety Data Sheets (SDS) onsite and adhere to OSHA and environmental pollution standards. Strict security protocols are in place, prohibiting the possession of weapons on government property and forbidding the duplication of keys or the disturbance of office files and cabinets. Vendors must provide an eVP number and certify compliance with North Carolina General Statutes regarding competitive bidding, fair employment, and E-Verify for employers with more than 25 employees. Bids are submitted electronically via the electronic Vendor Portal (eVP), and the award is based on evaluation factors that may include proposed tariff surcharges. Payment is contingent upon the inspection and acceptance of work by the Contract Manager, with invoices submitted electronically to the designated DHHS email address.
Janitorial Services

POSTED

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DEADLINE

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