This Government Contract opportunity from Department Of Veterans Affairs was posted on July 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & Help Desk Services

Closed

Federal

Submission Closed07/24/2026, 01:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Command Center IT Systems Installation

Port of Houston Authority

POSTED

1 day ago

DEADLINE

in 12 days

AI Contract Overview

The contract seeks qualified vendors to provide Tier 1–2 technical support and help desk services for Vetchange users at the Boston VA facility, focusing on troubleshooting, user assistance, and day-to-day service desk operations. The scope requires responsive, reliable technical support to ensure uninterrupted access to critical systems, with an emphasis on user satisfaction and issue resolution within established service levels. All work must be performed on-site at the Boston VA location to support veterans and staff directly. The opportunity is posted as a subcontract under NAICS code 541512 for computer systems design services, with a solicitation response deadline of July 24, 2026 at 1:30 PM. The contracting office is the Department of Veterans Affairs’ 241-NETWORK Contract Office 01 (36C241), and while no set-aside designation is specified, interested parties must submit proposals prior to the deadline to be considered for award. The contract does not include remote-only support, and all services are tied to physical performance at the Boston VA site.

General Info

On-site Tier 1–2 technical support for Boston VA users, deadline July 24, 2026, no remote work permitted.

Agency

Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 36C24126Q0655.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

AF12--Vetchange System Services- Intent to Sole Source

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJul 17

subcontract

Response DeadlineJul 24

Deadline has passed

Submission Closed

07/24/2026, 01:30:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provision of Tier 1–2 technical support for Vetchange users, including troubleshooting, user assistance, and service desk operations at the Boston VA.