Technical Support and Installation Services for HD-TES System

The contract involves on-site installation, calibration, user training, and ongoing technical support for the Soterix MxN-5/33 PRO device at a Department of Veterans Affairs facility in Los Angeles, specifically at the 90073 zip code location. The services are critical to ensuring the proper operation and effective utilization of the HD-TES system by VA personnel, with all activities to be performed directly at the facility to maintain compliance and operational readiness. The contractor is expected to deliver comprehensive training to end users and provide responsive technical assistance to sustain system functionality post-installation. This is a subcontract under a Total Small Business Set-Aside, classified under NAICS code 811212, and is open exclusively to small businesses as defined by the SBA. The solicitation was posted on May 5, 2026, with a response deadline of May 18, 2026, at 2:00 PM. The award will be managed by the 262-NETWORK Contract Office 22, and all services must be performed at the specified Los Angeles VA site. The contract requires adherence to federal procurement standards and places emphasis on local, small business participation in delivering essential medical technology support services.