Technical Support and Maintenance (Ongoing)
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Johnson County is seeking a subcontractor to provide ongoing technical maintenance and support for its communications platform, encompassing continuous help desk services, SLA-driven incident resolution, and full lifecycle management including system updates, proactive monitoring, and coordination with third-party vendors. The work requires adherence to defined service levels to ensure system reliability and timely response to operational issues, with performance expected to sustain uninterrupted platform functionality. The solicitation is open for submissions until August 14, 2026, with a NAICS code indicating information technology services, and the contract will be executed under a subcontract arrangement without specific set-aside provisions. All work is to be performed in support of Johnson County's operations in Kansas.
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KS, USASet-Aside
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