Technical Support and Maintenance Services

The contract provides for ongoing technical support, troubleshooting, and preventive maintenance of installed educational technology systems across Utah, covering both remote and on-site service capabilities alongside a dedicated help desk function. It encompasses the full lifecycle support of educational technology infrastructure, ensuring systems remain operational, secure, and aligned with institutional needs through proactive maintenance and rapid response to incidents. Services are expected to be delivered in a timely, reliable manner to minimize downtime and support the continuity of learning environments. The contract is classified as a subcontract under NAICS code 811212 and was posted on May 18, 2026, with proposals due by May 27, 2026. While the specific agency unit or point of contact is not detailed, the contracting entity is identified as Utah, and performance is expected to occur throughout the state. The opportunity is accessible via the BonfireHub platform and does not specify a set-aside type or additional eligibility criteria.