Technical Support and System Maintenance
Contract Overview
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AI Contract Overview
The contract involves providing continuous on-site technical support for an integrated pharmacy and electronic health record (EHR) system. Key responsibilities include troubleshooting system issues, monitoring overall system performance, and making minor configuration changes to ensure optimal functionality. This ongoing support is essential to maintain the seamless operation of critical healthcare software that supports pharmacy and clinical workflows. Issued as a subcontract under NAICS code 541513, the agreement is managed by the Department of Veterans Affairs through the 252-NETWORK Contract Office 12 (36C252). Although specific details regarding the place of performance, set-asides, and points of contact are not disclosed, the service emphasizes maintaining the integrity and efficiency of the integrated system for the benefit of VA healthcare operations. The contract was posted in December 2025 and focuses on supporting a vital component of veterans' healthcare infrastructure.
General Info
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Documents
This scope was carved out of 36C25226Q0144.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
DF10--Omnicell and Oracle Health Integration
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