This Government Contract opportunity from Department Of Veterans Affairs was posted on July 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support Hotline and Remote Diagnostics Services
Contract Overview
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AI Contract Overview
The contract solicits offerings for 24/7 remote technical support dedicated to molecular testing platforms, covering software, user, and system-related issues. Services include real-time remote diagnostics, troubleshooting, and escalation procedures to field engineers when on-site intervention is required, ensuring continuous operational integrity for critical diagnostic systems. Support must be available around the clock to minimize downtime and maintain the reliability of molecular testing environments used in clinical and laboratory settings. The opportunity is structured as a subcontract under NAICS code 541512, indicating it falls under computer systems design and related services. It is issued by the Department of Veterans Affairs through the 257-NETWORK Contract Office 17, with performance expected to center in Amarillo, Texas, though the exact physical location of support delivery is not specified. The solicitation was posted on July 20, 2026, and responses are due by August 5, 2026, at 3:00 PM. There is no set-aside designation specified, and no point of contact information is provided in the listing. Interested parties must review the full solicitation via the provided SAM.gov link to understand all requirements, technical expectations, and compliance obligations.
General Info
Agency
NAICS
Place of Performance
Amarillo, TX, 79106, USASet-Aside
Documents
This scope was carved out of 36C25727Q0004.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
6640--Molecular Testing Platform
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Department Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)
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