This Government Contract opportunity from Department Of Commerce was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support Response and Help Desk for Scanning Operations

Closed

Federal

Submission Closed05/04/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

This contract entails providing Tier 1 and Tier 2 technical support services specifically for operators of a scanning system, focusing on remote diagnostics, timely issue resolution, and effective escalation management to ensure uninterrupted operational performance. Support will be delivered through a dedicated help desk structure designed to respond promptly to technical challenges, maintain system reliability, and minimize downtime for critical scanning functions deployed in federal operations. The contract is classified as a subcontract under a Total Small Business Set-Aside, as defined by the SBA, and is aligned with NAICS code 541519 for other computer-related services. It is issued by the Department of Commerce, Census Bureau, with performance required at the facility located in Suitland, Maryland, 20746. The solicitation was posted on May 1, 2026, and responses are due by May 4, 2026, closing at 8:00 PM Eastern Time. Bidders must be certified small businesses eligible under the set-aside provisions to qualify for award.