Hardware and software maintenance Image Trac 6400 Scanner 85880

The contract requires full-service hardware and software maintenance for ImageTrac 6400 and IBML IT6 Refurb Scanning Stations located in Room 1R115 at the U.S. Census Bureau Headquarters in Suitland, Maryland. The primary objective is to ensure uninterrupted operation of scanning systems critical to automating survey processing, reducing paper waste, and lowering manpower and resource costs without impacting the Agency’s mission. Services must be delivered on-site at the specified location under a service level agreement defined by the plan code HWB Full 8x5xNBD, which implies daily support during standard business hours with next business day response for hardware issues. The solicitation is a sources-sought notice issued under solicitation number May-1-MW-008 with a response deadline of May 4, 2026, and is strictly limited to small businesses under a Total Small Business Set-Aside as defined by FAR 19.5 and NAICS code 518210. The work involves access to federal facilities handling sensitive demographic data, though no explicit security clearance requirements are stated. The contract does not specify monetary value, period of performance, evaluation criteria, or formal inspection standards, and no packaging, invoicing, or payment details are provided. Point of contact for inquiries includes Michael Walton and Jackeline Rosero, and deliveries or performance must occur at the Remote Delivery Facility on Silver Hill Road, Suitland, MD, with no alternative sites indicated. No clause provisions, certifications, attachments, or special requirements beyond the small business set-aside and service scope have been disclosed in the available documentation.