Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, November 11 at 2:00 PM ET

Register Free →

This Subcontract opportunity from New York was posted on April 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technology and Communication Infrastructure Support

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

AI Contract Overview

Show more

The Technology and Communication Infrastructure Support subcontract is issued by the NYC Department of Social Services/Human Resources Administration. The primary objective of this agreement is the maintenance and upgrading of critical technical systems that power the agency's hotline services. This includes the management of phone, text, and chat capabilities, as well as the oversight of CRM and VoIP systems. A key requirement of the contract is ensuring secure integration with city databases to maintain high levels of reliability and accessibility for users. The opportunity was posted on April 5, 2024, with a response deadline of April 10, 2024, falling under NAICS code 517919.

Documents

This scope was carved out of 06924P0014.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

06924P0014-Copy of Req. 7/21/2023-Solicitation of Hotline Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Get full access to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyNew York → NYC Department of Social Services/Human Resources Administration (HRA)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Maintain and upgrade technical systems supporting the hotline, including phone, text, chat, CRM, VoIP, and secure integration with city databases to ensure reliability and accessibility.

Earlier notices in this NAICS code

Posted before this notice, open and closed

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS