Technology Platform and Case Management System

The City of Savannah is seeking a secured cloud-based technology platform to manage background check requests, track their status in real time, securely store related records, and generate detailed compliance reports. This subcontract, classified under NAICS code 518210 for data processing services, requires a scalable and reliable system that ensures data integrity, auditability, and regulatory adherence throughout the background screening lifecycle. The platform must support efficient workflows, user access controls, and seamless integration with existing municipal systems to streamline operations and reduce administrative burdens. Proposals must be submitted by July 21, 2026, and the system must be fully operational at the time of deployment to meet the city's ongoing compliance and reporting obligations. While no specific set-aside provisions or point of contact information are provided, the contract emphasizes the need for robust security protocols, high availability, and user-friendly interfaces for multiple stakeholders including administrative staff, compliance officers, and authorized third parties. The solution must be hosted in a compliant cloud environment with proven uptime, data encryption, and disaster recovery capabilities to protect sensitive personal information.