Telephone/Technical/On-Site Support for CMPro Applications
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SPAWARSYSCEN Charleston plans to enter into a sole-source contract with Professional Systems Associates, Inc. for comprehensive support services related to CMPro applications, including Oracle, RDBMS, and Microsoft operating systems. The contract will cover telephone, technical, and on-site assistance encompassing system maintenance, administration, program enhancements, software updates, user conferences, IAVA evaluation, security updates, and troubleshooting. PSA holds proprietary rights to CMPro, making them the exclusive provider for these services. The agreement will be structured as a time-and-materials indefinite-delivery/indefinite-quantity contract, spanning an initial base year with the possibility of four additional one-year renewal options. This contracting action is not open for competitive proposals and falls under NAICS code 541511, with a size standard of $23 million. The Department of Defense office involved is NIWC Atlantic, located in North Charleston, SC, and inquiries about this contract are directed via email prior to May 4, 2007.
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