Third-Party Recovery & Subrogation Services for Property Damage

The City of Rock Hill, South Carolina, is soliciting proposals under solicitation 2124-RFP for a qualified firm to provide comprehensive third-party recovery and subrogation services. The scope of work involves recovering costs from liable third parties for property damage to city assets, including vehicles, mobile equipment, real property, water/sewer assets, and utilities infrastructure such as poles, signals, and signage. The selected provider will be responsible for 24/7 claim intake, liability investigations, evidence gathering, and financial management of itemized invoices. The contract is intended to have an initial term of three years starting January 1, 2027, with two optional 12-month extensions. Award decisions will be based on a weighted evaluation system considering service quality, past performance, and compliance. Local businesses within Rock Hill or York County may be eligible for purchasing adjustment factors of 5% and 3%, respectively, capped at 25,000 dollars. Performance is measured by strict KPIs, including a non-litigated recovery rate of at least 70%, an average cycle time of 120 days or less, and a requirement that 100% of monthly reports be delivered by the 10th of each month. Administratively, the contract requires monthly invoicing with a 30-day payment term, though the City may hold up to 10% in retainage until all issues are resolved. Proposers must certify compliance with South Carolina laws regarding unauthorized aliens and the Iran Divestment Act, and they must maintain all necessary liability and workers compensation insurance. All proposals must be submitted electronically via the City's eProcurement Portal by the deadline of October 15, 2026.