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This Government Contract opportunity from Department Of Defense was posted on August 25, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Tier 1 and Tier 2 IT Field Technician Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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The Government of Ontario Ministry of Transportation is seeking a vendor to provide a Bridge Management System (BMS) Replacement Solution. This modern, web-based SaaS solution will be hosted in a secure external environment and must interface with existing and future Ministry applications, consume MTO data, and publish new data to the MTO Data Lake. The scope includes the design, configuration, and customization of the system to meet specific business requirements, as well as the delivery of a mobile application for field structure inspections. The project encompasses data migration from the existing system, production cutover, and stabilization, all while adhering to an Agile delivery approach. The contract is anticipated to start in January 2027 with an initial term of seven years, featuring options to extend for an additional two years and a further eight months. The solution must comply with rigorous standards, including the Ontario Digital Services Standards, WCAG 2.1 and 2.2 accessibility guidelines, and GO-ITS security requirements. The Ministry maintains full ownership and governance of all information assets. Awarding will be based on a four-stage evaluation process covering mandatory requirements, technical response, product demonstrations and interviews, and commercial pricing. Bidders are also evaluated on their commitment to Ontario employment and workforce development.
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DEADLINE

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AI Contract Overview

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This subcontract opportunity for Tier 1 and Tier 2 IT Field Technician Services supports the USNA Information Technology Services Division under the Department of Defense. The selected provider will deliver on-site and remote technical support, including hardware and software repair, telephone assistance, and remote troubleshooting for client devices. Key responsibilities include account administration, asset management, and the maintenance of detailed asset logs to ensure continuous operational IT support. The project is located in Annapolis, Maryland, and requires personnel to possess a Tier 3 investigation and IT-Level II access with a Common Access Card. This is a HUBZone set-aside contract under NAICS code 541512, managed by the Navsup Flt Logistics Ctr Norfolk. Interested parties must respond by September 7, 2026.

General Info

IT Field Technician services for USNA in Annapolis, MD; HUBZone set-aside; deadline 9/7/2026.

NAICS

541512 - Computer Systems Design Services

Place of Performance

Annapolis, MD, 21402, USA

Set-Aside

HZC

Documents

This scope was carved out of 130000000USNAIT.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Sources Sought Notice for Information Technology Client Services for the U.S. Naval Academy

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs on-site and remote technical support for prime contractors on USNA Information Technology Services Division projects. Provides telephone assistance, remote troubleshooting, and hardware/software repair for client devices. Executes account administration and asset management using remote assistance software. Requires Tier 3 investigation and IT-Level II access with a Common Access Card (CAC). Delivers continuous operational IT support and maintained asset logs.

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Solicitation # N0018927QW013
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DEADLINE

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NAICS: 561422
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HRBCC
Solicitation # N69199HRBCCFY272
The Department of the Navy (DON) is seeking a contractor to establish and operate the Civilian Human Resources Benefits Contact Center (HRBCC), a dedicated single-service center providing technical guidance and support to current, separated, and prospective Navy civilian employees worldwide. This Firm-Fixed-Price commercial contract, set aside for 8(a) small businesses under NAICS 561422, requires the provision of all personnel and management necessary to advise employees on federal benefit programs, including FEHB, FEGLI, TSP, FEDVIP, FSAFEDS, and FLTCIP, as well as retirement support via the Online Retirement Application. The center will operate Monday through Friday from 7:30 AM to 7:30 PM ET, with extended hours during the final three business days of open season. Key personnel requirements include a Contact Center Manager, Lead Functional Assistant, and Computer Specialist, with strict limitations on substitutions during the first 120 days of performance. The contractor must adhere to rigorous security and compliance standards, including DFARS 252.204-7012 for safeguarding Controlled Unclassified Information, providing a secure document upload portal, and ensuring ADA compliance through toll-free TTY/TDD capabilities. Performance will be measured via a Quality Assurance Surveillance Plan (QASP) utilizing AI-assisted scoring for 100% of inbound calls. Interested respondents must provide capability statements, relevant past performance from the last five years, and verification of their facilities clearance level or DCSA NISS status.
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NAICS: 336611
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TSV4 NARR MESSING AND MODERNIZATION
Solicitation # N0018927QL008
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DEADLINE

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NAICS: 518210
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Solicitation # N0018926RL011
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1 day ago

DEADLINE

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NAICS: 541990
New
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Naval Center for Combat and Operational Stress Control (NCCOSC) Support services
Solicitation # N0018927RB002
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All Other Professional, Scientific, and Technical Services

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DEADLINE

in 3 days
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