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Tier 1 Help Desk and End User Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract titled "Tier 1 Help Desk and End User Support" involves providing first-line technical support and incident management services to end users. The scope includes troubleshooting hardware, software, and network connectivity problems to ensure smooth IT operations. This subcontract, associated with NAICS code 541512, is posted by the Bureau of Industry and Security under the Department of Commerce. The solicitation was posted on June 10, 2026, with a response deadline of July 8, 2026. Specific details such as the place of performance, point of contact, and precise office address are not provided. The contract focuses on delivering essential help desk services, emphasizing prompt resolution of technical issues to support end-user productivity.

General Info

Provide first-line technical support and incident management for end users, ensuring IT operations continuity.

Agency

Department Of Commerce → Bureau Of Industry And Security

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

BEL

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Commerce → Bureau Of Industry And Security
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Commerce → Bureau Of Industry And Security
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide first-line technical support and incident management for end users, including troubleshooting hardware, software, and network connectivity issues.

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