This Government Contract opportunity from Department Of Veterans Affairs was posted on July 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 2 & Tier 3 Help Desk Support for Medical Imaging Systems

Closed

Federal

Submission Closed07/23/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

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Solicitation # 26RFP-ITN6769-4

Solicitation 26RFP-ITN6769-4 is a Request for Proposal issued by Florida State University on behalf of the South Dakota State Government and other participating states to establish Master Agreements for Artificial Intelligence (AI) Systems and Services. The primary objective is to leverage the collective purchasing power of multiple state and local government entities to secure the best overall value and more favorable pricing than individual entities could obtain independently. The scope of work encompasses a broad range of AI-related services, including software for email, monitoring, and databases, as well as consulting for strategic technology planning, IT security, and safety. Additionally, the agreements cover system implementation, engineering, software maintenance, project management, and computer-based training. The solicitation is categorized under NAICS code 541512. Proposals must be submitted by October 21, 2026, at 3:00 PM EST. Interested bidders are explicitly instructed not to submit responses through ESM Sourcing, but instead to follow the submission guidelines provided in the RFP documents available on the RFx Premier website. The award will be based on the best value provided to the participating agencies.

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Program Implementation and Training Specialist

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Fleet Management Information System (FMIS) Specialist

Department of Public Works

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1 day ago

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in 20 days

AI Contract Overview

The contract seeks a subcontractor to provide Tier 2 and Tier 3 help desk support for medical imaging and teleradiology systems used by the Department of Veterans Affairs, ensuring around-the-clock technical assistance for incident resolution, user onboarding, and escalation to original equipment manufacturers. The support must be available 24 hours a day, seven days a week, with a focus on maintaining operational continuity for critical healthcare imaging infrastructure across VA facilities. Services include diagnosing and resolving complex system issues, guiding users through system access and configuration, and coordinating with OEMs when internal resources cannot resolve elevated problems. The solicitation is classified under NAICS code 541512 for computer systems design services and is structured as a subcontract opportunity posted by the Technology Acquisition Center NJ under the VA. The proposal submission deadline is July 23, 2026, at 3:00 PM Eastern Time, with the opportunity posted on July 17, 2026. No set-aside designation is specified, and the place of performance is not detailed in the posting. The contract is managed through the SAM.gov portal where further procedural details and requirements can be accessed.