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Tier 2/Tier 3 Help Desk & Technical Support

Active

Federal

Response Deadline07/14/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract entails providing advanced technical support services, specifically targeting end-users in need of Tier 2 and Tier 3 help desk assistance. The scope includes troubleshooting technical issues, managing user accounts, and escalating complex IT incidents when necessary. The services are to be performed as a subcontract for the Department of Defense, with the primary place of performance located in Quantico, ZIP code 22134. The contract was posted on June 15, 2026, with a response deadline set for July 14, 2026. It falls under the NAICS code 541519, which pertains to other computer related services, emphasizing its technical and specialized nature. While specific organizational or set-aside details are not provided, the contract focuses on supporting the Department of Defense’s IT infrastructure through expert-level help desk functions to ensure smooth and efficient operation of their technical systems.

General Info

Provide Tier 2 and Tier 3 IT support services for Department of Defense in Quantico, VA.

Agency

Department Of Defense → Commander

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Quantico, VA, 22134, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 15

subcontract

Response DeadlineJul 14

Submission deadline

Response Deadline

07/14/2026, 03:00:00 PM UTCin 28 days

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Organization & Contact Information

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AgencyDepartment Of Defense → Commander

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Commander

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide advanced technical support for end-users, including troubleshooting, account management, and escalation of complex IT incidents.

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