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This Government Contract opportunity from Texas was posted on September 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Tier-3 LMS Technical Support

Closed
State & Local

Contract Overview

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This subcontract for Tier-3 LMS Technical Support provides advanced troubleshooting and technical assistance for the Moodle Workplace environment supporting prime contractors on Texas Department of Family and Protective Services and Health and Human Services projects. The scope of work involves managing named seats within a help-desk system to resolve complex technical issues and ensure overall system stability. Qualified providers must possess Tier-3 technical certification and specialized expertise in Moodle Workplace to deliver high-level ticket resolution and ongoing technical support. This opportunity is categorized under NAICS code 541513 and is associated with the Texas Department of Family and Protective Services.

General Info

Tier-3 Moodle Workplace technical support for Texas DFPS and HHS prime contractors.

Agency

Texas → Department of Family and Protective Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of HHS0017870.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

STS-Moodle Workplace COTS SaaS

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Department of Family and Protective Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → Department of Family and Protective Services
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides advanced Tier-3 technical support and troubleshooting for the Moodle Workplace environment for prime contractors on Texas DFPS/HHSC projects. Manages named seats in a help-desk system to resolve complex technical issues and maintain system stability. Requires Tier-3 technical certification and expertise in Moodle Workplace. Delivers ongoing technical support availability and resolution of high-level technical tickets.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Miguel
Hillary
Keith Deutsch
Christine

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