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Tier-3 LMS Technical Support

Active

State & Local

Response Deadline09/23/2026, 04:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Texas → Department of Family and Protective Services

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of HHS0017870.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

STS-Moodle Workplace COTS SaaS

AI Contract Breakdown

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Timeline

PostedSep 9

subcontract

Response DeadlineSep 23

Submission deadline

Response Deadline

09/23/2026, 04:30:00 PM UTCin 13 days

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Organization & Contact Information

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AgencyTexas → Department of Family and Protective Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → Department of Family and Protective Services

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides advanced Tier-3 technical support and troubleshooting for the Moodle Workplace environment for prime contractors on Texas DFPS/HHSC projects. Manages named seats in a help-desk system to resolve complex technical issues and maintain system stability. Requires Tier-3 technical certification and expertise in Moodle Workplace. Delivers ongoing technical support availability and resolution of high-level technical tickets.

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