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This Government Contract opportunity from Georgia was posted on September 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Post-Implementation Support & Maintenance

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the City of Atlanta provides post-implementation support and maintenance for projects involving the Police and Fire Departments. The scope of work includes delivering technical support, software updates, and the deployment of patches and upgrades in accordance with established service agreements. A key component of the contract is the management of a help desk ticketing system to provide support during business hours. The provider must adhere to strict Service Level Agreements regarding system uptime and response times to ensure operational stability. This engagement falls under NAICS code 541513 and is scheduled for a response deadline of October 5, 2026.

General Info

Post-implementation support and maintenance for City of Atlanta Police and Fire Departments.

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of PE-66062-NONST-2027-000000470.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGeorgia → City of Atlanta
ContactsNo contacts available
OfficeN/A
Organization / AgencyGeorgia → City of Atlanta
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support, software updates, and maintenance for prime contractors on City of Atlanta Police and Fire Department projects. Deploys patches and upgrades per service agreements and manages a help desk ticketing system for business hour support. Adheres to Service Level Agreements (SLAs) for system uptime and response. Delivers ongoing maintenance and technical support services.

More opportunities from Georgia → City of Atlanta

Same awarding agency

NAICS: 334511
New
SLED
MS-IFB/DOA/2603-1270039/Screening Equipment Upgrade
Solicitation # PE-66062-NONST-2027-000000518
The City of Atlanta Department of Aviation is seeking an AI-assisted technology solution to enhance the identification of prohibited items during employee X-ray screening at Atlanta Airport. The primary objective is to improve the effectiveness and consistency of Automated Weapons Screening while minimizing operational disruptions. The selected solution must utilize a non-invasive image acquisition method and integrate with existing Smith Detection Hi-Scan 6040i units manufactured in 2003 and 2004 to provide a uniform operator experience. Key deliverables include real-time image acquisition, threat overlays and alerts, operational analytics, event logging, and comprehensive deployment services such as site surveys, installation, and administrator training. This procurement is conducted as a multi-step competitive sealed bidding process. Phase I focuses on a pass/fail evaluation of a Statement of Qualifications, requiring offerors to demonstrate at least one completed project integrating AI-assisted threat detection with X-ray equipment. Shortlisted offerors will proceed to Phase II, an Invitation for Bids, where they will submit pricing and must meet all responsiveness requirements. Award will be granted to the most responsible and responsive offeror. Compliance requirements include submitting an Attestation of Financial Capability, proof of SAM.gov registration, and adherence to the City's Office of Contract Compliance, EBO, and EEO programs. Bid security must be provided via a surety bond or certified funds, and all performance and payment bonds must be underwritten by a U.S. Treasury Circular 570 listed company.
Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing

POSTED

4 days ago

DEADLINE

in 27 days
View Details

Earlier notices in this NAICS code

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