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AI Platform Technical Support and Maintenance

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Texas State University

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 754-TXST-2027-RFP-513-VPGOI.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

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Timeline

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Organization & Contact Information

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AgencyTexas State University
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas State University
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support and maintenance for prime contractors on Texas State University AI platform projects. Performs Tier 2/3 support, bug fixes, AI model retraining, system monitoring, and uptime management using monitoring tools and ticketing systems. Adheres to established Service Level Agreements (SLAs). Delivers maintenance reports, software patches, and resolved support tickets.

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