Time and Materials Hourly Support of NetPlus Telecom Billing Solution

The Texas Department of Information Resources (DIR) has issued Invitation for Bid 01-IFB-025-FY26 to solicit NetPlus Time and Materials Hourly Support for its NetPlus Telecom Billing Solution. This solicitation, posted on August 19, 2026, requires respondents to conform exactly to specified brand names, makes, and model numbers. The procurement is being conducted under Gov’t Code Section 2155.067, with a response deadline of September 2, 2026. The DIR intends to award the contract to the respondent offering the best value to the State, as defined by Section 2157.003 of the Texas Government Code. Evaluation factors for the award include responsiveness and price, with the agency reserving the right to award based on low line-item price, low total of line items, or a combination that serves the best interest of the DIR. Successful respondents must adhere to rigorous technical and regulatory standards, particularly regarding accessibility and cybersecurity. Vendors are required to integrate Electronic and Information Resources (EIR) accessibility criteria into all project phases and must provide Accessibility Conformance Reports (ACRs) using the Voluntary Product Accessibility Template (VPAT) Revised Section 508 Edition. Furthermore, the contract mandates compliance with the Texas Risk and Authorization Management Program (TX-RAMP) and requires all personnel with access to state computer systems to complete certified cybersecurity training. Legal requirements include being authorized to do business in Texas, complying with equal employment opportunity laws, and certifying that the entity is not subject to specific federal prohibitions regarding foreign adversaries or prohibited entities listed in the National Defense Authorization Act. For bids valued at $100,000 or more for the initial term, a subcontracting plan is required.