Transportation Services for the DOT Paratransit Program and City Programs

The City of Alexandria, Virginia, is soliciting proposals under RFP No. 2037 for comprehensive transportation services to support the DOT Paratransit Program and various other City programs. The scope is divided into five distinct service lines, including ADA paratransit services, dedicated transport for the Adult Day Services Center, seasonal youth program transportation, year-round departmental group transport using ADA-compliant vehicles, and 24-hour on-call emergency transportation for City personnel. The anticipated contract term is one year with four optional renewal years, with performance expected to commence around December 15, 2026. Services will be performed throughout Alexandria and designated zones in Arlington County, Fairfax County, the City of Falls Church, and Washington, D.C. Selected contractors must integrate with the City-provided Spare Labs Inc. platform for scheduling and dispatch and adhere to strict ADA and FTA regulations. Key requirements include maintaining a 20-minute pickup window, providing monthly performance and safety reports for the National Transit Database, and ensuring vehicles are equipped with AWD or 4WD during adverse weather. The City utilizes a competitive negotiation process under the Virginia Public Procurement Act, evaluating firms based on experience, technical approach, staffing, and cost. The contract includes rigorous performance assessments, with financial penalties for missed trips, late pickups, and reporting inaccuracies. Additionally, contractors must comply with Virginia data protection laws, the City's Human Rights Code, and specific IT security standards regarding the handling of City Data.