Two-Year Service Agreement for OCME Waters LCMS

Solicitation BPM059485 is a request for a two-year fixed price service agreement to maintain the Waters LCMS instrument, specifically the Waters Acquity TQD, located at the Office of the Chief Medical Examiner (OCME) Toxicology Laboratory in Baltimore, Maryland. The period of performance is scheduled from November 1, 2026, to October 31, 2028. The agreement requires the contractor to provide one preventive maintenance visit every twelve months, a 72-hour response time, and the provision of all firmware upgrades, software upgrades, bug fixes, and feature releases. Technical requirements include a full system inspection of UPLC and TQD components, the inspection or replacement of seals, pistons, plungers, check valves, and ALS needle assemblies, and the execution of diagnostic checks using genuine OEM replacement parts. The contract will be awarded to the responsible and responsive bidder offering the lowest cost that meets all technical specifications. Bids must be submitted through the Maryland Marketplace by October 29, 2026, and must include a signed bid page detailing the total base price and company identification. While the state encourages the participation of minority business enterprises, no specific set-aside is mandated. The Maryland Department of Health reserves the right to withhold payment if deliverables are not met or if the contractor materially breaches the terms of the agreement.