Urgent/Critical Repair Services for Medical Devices

The contract secures on-demand corrective maintenance and emergency repair services for the Neptune 3 Rover and Neptune 2 Docker systems, focusing on critical medical device operations that require immediate response. Services include comprehensive fault diagnosis, replacement of failed components, and full system recovery to restore operational integrity under time-sensitive conditions. The work is targeted at ensuring continuous functionality of these systems in healthcare environments where downtime is not acceptable, with repairs to be performed promptly upon identification of failure. This subcontract is issued under the NAICS code 811212 for electronic and precision equipment repair and maintenance, and the performance location is in Jackson, Mississippi, with a zip code of 39216. The opportunity was posted on April 28, 2026, and bids must be submitted by 3:00 PM on May 12, 2026. The contracting office is the Department of Veterans Affairs, specifically the 256-NETWORK Contract Office 16 (36C256), which administers the agreement to support vital medical infrastructure under urgent or critical conditions.