Usability Audit and Expert Evaluation

This contract involves performing a heuristic evaluation of ten critical pages on the BEA.gov website, focusing on four distinct use cases to assess usability and user experience. The contractor is expected to analyze these pages thoroughly, identify usability issues, and provide a detailed report along with a presentation summarizing the key findings and recommendations. The work is intended to enhance the website’s functionality and user interface based on expert evaluation. The solicitation is a subcontract opportunity under a Total Small Business Set-Aside, adhering to FAR 19.5, classified under NAICS code 541512, which pertains to computer systems design services. Issued by the Department of Commerce with the point of performance in Washington, D.C., it has a posted date of June 12, 2026, and responses are due by June 26, 2026. This contract focuses on improving digital government services through an expert usability audit, demonstrating an emphasis on enhancing user engagement and accessibility on key government web assets.